Privacy

Last Updated: June 8, 2026

At trendinmode.com, operated by TRENDIN INTERNATIONAL LIMITED (hereinafter, “we,” “us,” or “our”), we are deeply committed to protecting the privacy of our visitors and customers (hereinafter, “you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, register an account, or make a purchase.

1. Who We Are (Data Controller)

Company Name: TRENDIN INTERNATIONAL LIMITED

Registration No.: 73661720

Registered Address: Room 1202, Flat A, 12/F, Efficiency House, 35 Tai Yau Street, San Po Kong, Kowloon, Hong Kong

Email: contact@trendinmode.com

2. What Personal Data We Collect and Why We Collect It

A. Order & Account Information

When you make a purchase or register an account on our site, we collect the personal information you provide, including your name, shipping address, billing address, email address, and phone number.

  • Purpose: This data is strictly required to process your payments, arrange global order fulfillment, send order confirmations/tracking details, and handle potential returns or customer support inquiries.

B. Device, Technical, and Browsing Data

We automatically collect certain information about your device when you visit our site, including your IP address, browser type, time zone, device operating system, and user agent string.

  • Purpose: This data is utilized to optimize your shopping experience, ensure website stability, and facilitate automated fraud prevention and spam detection.

C. Comments & Reviews

When visitors leave reviews or comments on the site, we collect the data shown in the comments form, alongside the visitor’s IP address and browser user agent string to aid in spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it (their privacy policy is available at https://automattic.com/privacy/). Upon approval of your review, your profile picture becomes visible to the public in the context of your comment.

D. Media Uploads

If you upload images to the website (e.g., product review photos), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images hosted on the site.

3. Cookies and Advanced Tracking Technologies

Our website utilizes Cookies, Web Beacons, and advanced tracking pixels (such as Meta/Facebook Pixel, Google Analytics, and Tencent Cloud infrastructure cookies) to enhance performance and deliver personalized marketing.

  • Essential Shopping Cookies: When you visit our login page, a temporary cookie is set to determine if your browser accepts cookies; it contains no personal data and is discarded when you close your browser. When you log in, multiple cookies are established to save your login information (lasts for 2 days, or 2 weeks if you select “Remember Me”) and screen choices (lasts for 1 year). Logging out removes these cookies.

  • Convenience Cookies: If you leave a comment or review, you may opt-in to saving your name, email address, and website in cookies so you do not have to refill them next time. These cookies last for 1 year.

  • Marketing & Analytics Pixels: We use tracking technologies to understand user behavior, measure the effectiveness of our global marketing campaigns, and serve relevant advertisements to you across third-party social media and search platforms.

4. Who We Share Your Data With (Third-Party Service Providers)

We do not sell, rent, or trade your personal data. To run our e-commerce operations successfully, we share your data with trusted third-party partners who process information strictly under our instructions:

  • Payment Gateways: Credit/debit card processing and PayPal transactions are fully encrypted using secure socket layer (SSL) technology by our payment providers. We do not store or have access to your raw financial credentials.

  • Logistics & Warehousing: Your shipping details (name, address, phone) are shared with our international shipping couriers and fulfillment channels to deliver your orders.

  • Advertising & Hosting: Data is processed via our secure cloud servers (including Tencent Cloud COS infrastructure for optimized image asset distribution) and analytics tools to maintain operational performance.

  • Security & Administrative: If you request a password reset, your IP address will be included in the reset email. Visitor comments and reviews may also be processed through automated spam detection services.

5. How Long We Retain Your Data

  • Account & Transaction Data: For users who register on our website or make a purchase, we store the personal information provided in their user profile indefinitely or for as long as legally required to fulfill our financial, administrative, tax, and legal obligations. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also view and edit that information.

  • Interactions: If you leave a comment or product review, the comment and its metadata are retained indefinitely to automatically recognize and approve follow-up comments instead of holding them in a moderation queue.

6. Embedded Content from Other Websites

Articles or product pages on this site may include embedded content (e.g., videos, sizing charts, badges). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external platforms may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, particularly if you have an account and are logged in to those websites.

7. Your Data Rights Under Global Regulations (GDPR / CCPA)

Depending on your geographical location (such as the European Union or North America), you possess specific legal rights over your personal data:

  • Right to Access: You can request an exported file of the personal data we hold about you, including any data you have provided to us.

  • Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold about you. Please note: This does not include any data we are legally obliged to retain for administrative, regulatory, tax, or security purposes.

  • Opt-Out of Tracking: You have the right to adjust your browser settings to reject cookies or opt-out of behavioral targeting tracking at any time.

To exercise any of these rights, please contact our privacy compliance officer directly at contact@trendinmode.com.