Shipping & Delivery

Last Updated: June 8, 2026

Thank you for shopping at trendinmode.com. We are dedicated to delivering our premium, handcrafted footwear to fashion-forward customers across the globe. Below you will find the comprehensive guidelines regarding our shipping origins, regional warehouse coverages, logistics channels, and delivery protocols.

1. Shipping Origins & Multi-Warehouse Fulfillment System

To ensure the fastest possible delivery, minimize transit times, and guarantee optimal stock availability, we operate a global multi-warehouse network. Your orders will be dynamically dispatched from the most strategic hub based on real-time inventory levels:

US Overseas Warehouse: Primarily services and fulfills orders within the United States (Mainland).

Spain Overseas Warehouse: Dedicated to servicing European markets, fulfilling orders seamlessly to countries including Spain, Portugal, France, Italy, Germany, Belgium, and the Netherlands.

Central Asia Fulfillment Center (China Warehouse & Factory Hub): Serves as our primary manufacturing and worldwide fulfillment engine. If an item or specific size is unavailable in our local US or Spain overseas warehouses, it will be dispatched directly from our central manufacturing hub in China to ensure you receive your desired footwear without cancellation.

2. Shipping Options & Logistics Channels from China Hub

When orders are fulfilled from our central China warehouse, we offer two distinct levels of international shipping service at checkout to balance cost and speed:

A. Standard / Economic Shipping Line

Logistics Partners: Formulated via premium e-commerce lines such as Cainiao Global, 4PX, SF Express International (E-Commerce Line), and DHL eCommerce. Final miles are handled by national postal leaders (e.g., USPS, Royal Mail, Correos).

Best For: Customers looking for highly reliable, trackable delivery with the best cost efficiency.

B. Priority / Express Shipping Line

Logistics Partners: Dispatched via top-tier global express networks including DHL Express, FedEx, and UPS.

Best For: Time-sensitive orders, gift purchases, or high-end items requiring expedited customs clearance and the fastest possible doorstep delivery.

3. Estimated Delivery Times (By Origin & Destination)

Please note that order processing takes 1 to 3 business days for quality inspections and protective packing. The estimated transit times below begin after the package has been officially dispatched from the respective warehouse:

🚀 Shipping From US / Spain Overseas Warehouses (Local Fulfillment)

✈️ Shipping From China Warehouse (Global Double-Track Lines)

Disclaimer: These delivery timelines are reliable estimates provided by our carriers. Actual transit times may fluctuate slightly during peak shopping seasons (such as Black Friday or Christmas), remote area routing, or unexpected customs delays.

4. International Customs, Duties, and Taxes

As a global exporter, we ship packages DDU (Delivered Duty Unpaid) unless explicitly stated otherwise during promotional checkouts.

Customer Responsibility: Any local import taxes, value-added taxes (VAT), customs clearance tariffs, or brokerage fees implemented by the destination country’s customs authorities are the sole responsibility of the Customer.

Package Abandonment: If a delivery fails or is officially abandoned/returned because the Customer refused to pay local import duties or failed to cooperate with customs clearance documentation, the Customer will be held liable for the outbound shipping fee, return shipping fee, and any administrative destruction costs. These fees will be deducted from any potential order refund.

5. Crucial Delivery Considerations & Customer Responsibilities

A. Correct and Complete Shipping Address

The Customer is fully responsible for providing an accurate, detailed, and complete shipping address (including apartment/suite numbers, proper postal codes, and a valid local telephone number) during checkout. We cannot redirect shipments once they are in transit. We shall not be held liable for lost, misdelivered, or stolen packages resulting from incorrect or incomplete address inputs provided by the Customer.

B. PO Boxes and Military Addresses (APO/FPO)

Please note that Express Shipping carriers (such as DHL, FedEx, and UPS) cannot deliver to PO Boxes or military addresses. If you provide a PO Box address, your package will automatically be routed via Standard E-Commerce Postal Channels, which may delay transit times.

C. Failed Delivery Attempts & Unclaimed Packages

Most international couriers make 1 to 3 delivery attempts. If you are not available to receive the package, the carrier may leave it at a local post office or pick-up point for a limited retention period (usually 7–14 days). If the package is returned to us as “Unclaimed” or “Undeliverable” due to the customer’s absence or failure to collect it from the local collection point, the customer will be responsible for the reshipping costs.

D. Stolen Packages / Failed Proof of Delivery

If the tracking status indicates “Delivered” with a valid proof of delivery from the carrier (such as a GPS timestamp or delivery photograph), but you claim you have not received it, we advise you to check with family members, neighbors, or contact the local courier branch immediately. We are not legally or financially liable for packages that are stolen, misplaced, or lost post-delivery if valid proof of delivery exists.

6. Contact Our Shipping Support

If your package has not arrived within the estimated timeline, or if you encounter any issues on the tracking portal, please contact our dedicated global logistics support team:

Email: contact@trendinmode.com

WhatsApp: 0086 19128690365