Last Updated:<\/span> June 8,<\/span> 2026<\/span><\/p>\r\n At <\/span>trendinmode.com<\/b>,<\/span> we strive to deliver the highest quality craftsmanship and premium fashion footwear to our global customers.<\/span> If you are not entirely satisfied with your purchase,<\/span> we are here to help.<\/span> Our warranty,<\/span> return,<\/span> and refund policies are outlined transparently below.<\/span><\/p>\r\n This Return & Warranty Policy applies exclusively to orders placed directly through <\/span>trendinmode.com<\/b>.<\/span> For purchases made via third-party marketplaces (such as TikTok Shop,<\/span> Amazon,<\/span> Walmart,<\/span> AliExpress,<\/span> or TEMU),<\/span> please consult and follow the official return policies and procedures of the respective platform where the order was placed.<\/span> Our customer support team cannot process returns for external marketplace orders.<\/span><\/p>\r\n We offer a <\/span>7-day return window<\/b> for customers who wish to return an item for a change of mind,<\/span> incorrect size selection,<\/span> or any other personal reasons.<\/span><\/p>\r\n The Window:<\/b> You have <\/span>7 calendar days<\/b> from the exact date of delivery (as indicated by the logistics carrier’s tracking number) to request a return.<\/span><\/p>\r\n<\/li>\r\n The Return Shipping Fee & Duties:<\/b> For all change-of-mind or no-reason returns, the return shipping costs, customs clearance fees, and related administrative duties are the sole responsibility of the Customer.<\/b> Please note that any import duties,<\/span> customs clearance fees,<\/span> or brokerage fees incurred upon the returned package entering our warehouse will be deducted from your final refund amount.<\/span> We highly recommend using a trackable shipping service,<\/span> as we cannot guarantee receipt of your returned package.<\/span><\/p>\r\n<\/li>\r\n Eligibility Criteria for Footwear:<\/b> To qualify for a full refund,<\/span> the shoes must be returned in <\/span>brand-new, completely unworn, unaltered, and pristine condition<\/b>.<\/span><\/p>\r\n The original protective films on the shoe soles must be entirely intact and scratch-free.<\/span><\/p>\r\n<\/li>\r\n Shoes that exhibit excessive creasing\/wrinkles on the upper leather,<\/span> stretching of the straps,<\/span> dirt,<\/span> or carrying any odors (such as perfume or cigarette smoke) will be strictly rejected for return.<\/span><\/p>\r\n<\/li>\r\n The shoes must be returned inside their original brand box,<\/span> along with all packaging materials,<\/span> dust bags,<\/span> and accessories.<\/span><\/p>\r\n<\/li>\r\n Important Note:<\/i> Please do not use the original brand shoe box directly as the outer shipping box.<\/span> Wrap it securely in an extra shipping mailer or outer box to prevent damage during transit.<\/span> Damaged shoe boxes may result in a deducted refund or rejection.<\/span><\/p>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n If you need to exchange your footwear for a different size of the same style,<\/span> please contact us within <\/span>7 calendar days<\/b> of delivery.<\/span><\/p>\r\n The Rule:<\/b> The Customer will be responsible for the shipping costs and potential customs fees to return the original item to our warehouse under the same eligibility criteria outlined in Section 1.<\/span><\/p>\r\n<\/li>\r\n Our Brand Courtesy:<\/b> To show our appreciation for your brand loyalty,<\/span> the Seller will cover the international shipping cost of delivering the new replacement size back to you once for free.<\/b><\/p>\r\n<\/li>\r\n<\/ul>\r\n We take product quality extremely seriously.<\/span> Every pair of shoes undergoes rigorous manual inspection before being shipped internationally.<\/span> If you receive an item that is structurally damaged,<\/span> defective,<\/span> or misdescribed:<\/span><\/p>\r\n The Notification Window:<\/b> You must contact our customer support team at <\/span>contact@trendinmode.com<\/b> within <\/span>48 hours of delivery<\/b>,<\/span> providing your order number and clear photographic\/video evidence showing the manufacturing defect or damage.<\/span><\/p>\r\n<\/li>\r\n The Return Shipping Fee:<\/b> If the issue is officially confirmed as a manufacturing quality defect or a shipping error on our part, the Seller (TRENDIN INTERNATIONAL LIMITED) will bear the full cost of the return shipping.<\/b> We will either provide a pre-paid shipping label or reimburse your return shipping costs upon receiving the receipt.<\/span><\/p>\r\n<\/li>\r\n Resolution:<\/b> Upon verification of the quality issue,<\/span> we will offer you a choice of a brand-new replacement,<\/span> store credit,<\/span> or a full refund to your original payment method.<\/span><\/p>\r\n<\/li>\r\n<\/ul>\r\n Please note that we cannot accept returns or offer refunds under the following circumstances:<\/span><\/p>\r\n Any item that is requested for return more than 7 calendar days after delivery.<\/span><\/p>\r\n<\/li>\r\n Shoes that show visible signs of wear on the soles,<\/span> upper leather,<\/span> stretching,<\/span> dirt,<\/span> or any alterations.<\/span><\/p>\r\n<\/li>\r\n Minor cosmetic variations (such as screen color rendering differences,<\/span> light photographic color variations,<\/span> or minor handcrafted crystal\/jeweled embellishment alignments) which do not constitute a structural manufacturing defect.<\/span><\/p>\r\n<\/li>\r\n Items purchased during final clearance sales,<\/span> flash sales,<\/span> or marked explicitly as non-returnable.<\/span><\/p>\r\n<\/li>\r\n<\/ul>\r\n To start your return process,<\/span> please strictly follow these steps:<\/span><\/p>\r\n Email our support team at <\/span>contact@trendinmode.com<\/b> with your Subject Line:<\/span> Return Request – Order #[Your Order Number]<\/i>.<\/span><\/p>\r\n<\/li>\r\n State the exact reason for your return (e.<\/span>g.,<\/span> Size Exchange,<\/span> Change of Mind,<\/span> or Quality Defect).<\/span> If it is a quality defect,<\/span> please attach clear photos\/videos.<\/span><\/p>\r\n<\/li>\r\n Our team will review your request within 1\u20132 business days and provide the authorized <\/span>Return Shipping Address<\/b> and complete return instructions.<\/span><\/p>\r\n<\/li>\r\n Warning:<\/i> Do not send your purchase back to the address listed on the original shipping label or our registered corporate office without prior written authorization from our team.<\/b> We cannot process or track packages sent back without an authorized return request,<\/span> and such packages will be considered abandoned.<\/span><\/p>\r\n<\/li>\r\n<\/ol>\r\n Once your return package is delivered to our designated warehouse and inspected by our quality control team,<\/span> we will send you an email notifying you of the approval or rejection of your refund.<\/span><\/p>\r\n If approved,<\/span> your refund will be processed immediately.<\/span><\/p>\r\n<\/li>\r\n The funds will be automatically credited back to your original payment method (Credit\/Debit Card or PayPal) within <\/span>5 to 10 business days<\/b>,<\/span> depending entirely on your financial institution’s processing times.<\/span><\/p>\r\n<\/li>\r\n<\/ul>\r\n For further assistance regarding our warranty,<\/span> exchanges,<\/span> or shipping guidelines,<\/span> feel free to contact us via WhatsApp or text at <\/span>0086 19128690365<\/b>.<\/span><\/p>\r\n","protected":false},"excerpt":{"rendered":" Warranty (Return and Refund) Last Updated: June 8, 2026 At trendinmode.com, we strive to deliver the highest quality craftsmanship and<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ai_generated_summary":"","_joinchat":[],"footnotes":""},"class_list":["post-182","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/pages\/182","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/comments?post=182"}],"version-history":[{"count":0,"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/pages\/182\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.trendinmode.com\/en\/wp-json\/wp\/v2\/media?parent=182"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Multi-Channel Purchases Disclaimer:<\/h3>\r\n
1. 7-Day Return Policy (Change of Mind \/ No-Reason Returns)<\/h3>\r\n
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2. Size Exchanges (Exchanges Policy)<\/h3>\r\n
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3. Defective or Quality-Related Issues (Seller\u2019s Warranty)<\/h3>\r\n
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4. Non-Returnable and Non-Refundable Items<\/h3>\r\n
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5. How to Initiate a Return<\/h3>\r\n
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6. Refund Processing Times<\/h3>\r\n
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